We are very happy with our experience with Bradley Bishop. The house buying process was very quick and smooth and I would highly recommend them to anyone.
I chose to use Bradley Bishop as the property I was selling I had originally bought through them. From start to finish they have been so helpful, patient and attentive. We had a few issues crop up and Emma was absolutely fantastic throughout. She offered advice and was very understanding. When viewing different properties I phoned different estate agents around Ashford and they were shocking, not phoning back regarding a viewing or not chasing up after the viewing to see how we felt. However, Bradley Bishop were the complete opposite and so professional. They would always phone our viewers to see how it had gone and whether they were interested. I really couldn't recommend enough. Will definitely be using them again!
I chose to work with Bradley Bishop on my house sale due to good reviews and the speed at which they visited my home to get the process started (within 2 days). Senior valuer Mark visited and was very professional. Gave me a good deal to sign on the day and took good pics. He even visited on a sunnier day to make the best of the exterior pics. A viewing day was arranged and one couple made an offer. After some back and forth we agreed a deal.
The only issue I had was a little way through my sale I found a property. I called Mark and explained. His attitude was very negative. He kept reminding me I'd offered my property as vacant possession and that I'd better not hold up the sale. I didn't like this as I was paying the bill for them ultimately so I was the client.
Nicole the owner heard about my issues and spoke to me. She did apologise profusely and did speak to Mark re: his approach. She seems very committed to her company and customer service. This made me feel a lot better.
And finally the Jewell in the Bradley Bishop crown. Emma. Her role is sales progressor. She keeps everyone informed and chases all the different parties to keep the sale moving. Emma was excellent. My sale became very messy due to bad solicitors on the other side and a silly non issue. Emma was a rock. She went above and beyond the call of duty more than once, she worked for me on her days off and best of all she really cared. You could tell she empathised with my stress and worry on this fraught sale. Emma is a star. I can't say enough good things about her. She does all the things you want from a person in that role. She chases, she gets back to you when she says she will, she's resourceful and she puts you at ease with a friendly manner and sense of humour. Emma was worth the fee alone and I honestly think without her the sale may have fallen through.
Bradley Bishop . . so good, I used them twice !
Sold my properties, through them, In both 2017 and 2018. From Richard's valuation, right through to completion, this agent is first-class - professional, efficient, helpful and friendly.
Use them, they're great !
Remained Very professional, quick sale and was informed throughout the whole process! Would recommend and use again :)
Emma and Hayely were both easy to contact and were always there to advise when needed.
By; 'Phil Adey'
Bradley Bishop really changed my mind about estate agents. And for the better!
The whole team were such lovely people and attentive right through to the end.
Richard was very personable and honest in the beginning stages which I was really grateful for.
Hayley, Emma and the rest of the team were superb throughout each stage and couldn't of asked for more.
We were offered a very reasonable commission fee and they did so well to sell my house.
It's nice that they're situated outside of town as well. I'd highly commend B.B. to anyone!
Throughout my whole moving experience, Emma has gone above and beyond expectations, she coordinated the whole move as my estate agents decided to be un-cooperative and remain silent. She has kept me informed at every move, which I feel she made happen. She spoke to everyone involved in the chain and pushed things along. Thank you very much, I will definitely recommend you.
A big thanks to all at Bradley Bishop for completing a sale and purchase. Firstly to Mark for his professionalism and honesty in dealing with both transactions. Secondly and especially to Emma for progressing a very difficult sale / purchase (due to the attitude of another parties' solicitors). I have no hesitation in recommending Bradley Bishop and, should I move in the future, will certainly use their services again. Thank you all.
I bought a property through Bradley Bishop and their service was excellent. Friendly, helpful, empathetic, proactive throughout and worked brilliantly with all parties. Whether speaking to Amber or Hayley, or liaising closely with Emma, I couldn't fault their service, energy or thoughtfulness.
By; 'Matt C'
The Best estate agent by far . Thanks to both Nicole and Emma for making this a stress free sale .
Keeping me informed every step of the way and providing support when needed .
A pleasure to do business with and I will be highly recommending them to anyone needing to sell their home.
By: 'Josh & Jess'
My partner and I have a great relationship with Bradley Bishop (BB).
Our house move process has been slightly longer than usual. But BB have been amazing at updating us and were always kind and respectful. BB are the estate agents of our sellers. They provided us with a lot of their time to help us through, constantly re-assuring us with feedback and working hard and passionately. Thoroughly recommend BB, especially Emma, Hayley and Amber who were all brilliant in helping towards buying our first home. Thank you x
This is the second time I've used Bradley Bishop for moving home, and I cannot recommend them enough.
This time around was a very long and drawn out process, due to a lengthy chain and incompetent solicitors at the bottom of the chain. From my first meeting with Richard to put the house on the market, to Hayley dealing with viewings, through to Emma with the mammoth task of aftersales, and all the other staff behind the scenes, I can't speak highly enough of each and every one of them.
In short, I would recommend this estate agent. Without their help & effort, I would have taken longer to sell my house & would have missed out on the house that I now have (bit of a story behind this!)
Richard came & valued my house & explained the sales process. I had another estate agent round previously & heard his typical sales pitch. After I dealt with Richard & his straight forward manner, I knew to go with Bradley Bishop
Thank you, Emma, for your help, support and humour during our purchase. We got there in the end, see you next Friday !
Emma, Hayley, Mark and the rest of the team at Bradley Bishop have been wonderful throughout the selling of my property, and the purchase of our new home.
As can be the case with buying the case when selling and buying a property, our experience wasn't without it's hurdles, but the team really went out of their way to smooth over any issues. They were responsive, knowledgeable and really helpful throughout the process.
I felt extremely well looked after at all times, by a team of people that really care.
Thank you all so much for your efforts
From the first time we met Richard we knew that this was the team that we wanted to have helping us sell out property. From that point forward we were not disappointed. In the first weekend several viewings were lined up on our property and it sold very quickly. The team also helped manage our chain and ensure that it didn't collapse. I cant thank the team enough.
By: 'Lisa and Patricia'
Ive helped my mum with her move closer to me! It's not been the easiest of chains. Not helped by who we used !!! But has been made a lot easier having Emma on our side ! I have to say throughout Emma has been truly amazing. Kept me and mum informed the whole way through! If I ever decide to sell my house I would go straight to Bradley Bishop, as everyone is so helpful and lovely!
By: 'Mr Best and Mrs Best'
I have been very impressed by the service offered by Bradley Bishop. They came up with the great idea of having multiple appoinments on the same day. From nine viewings came five offers, so not bad at all...you could say the house was sold in a day which is birillaint! Good comms from the whole team throughout. I would highly recommend.
By: 'Happy Buyers'
A very straightforward transaction and a pleasure to deal with. Hayley was especially helpful in arranging a viewing at short notice!
I was impressed with the service from the very first moment.
When I first called there was no answer- I was about to call another agent when i received a call back from Mark at Bradley Bishop- he had not known what my call would be regarding but called back regardless.
The valuation took place in a matter of days and I knew this was the agent to sell my property.
Within a week or so of marketing we were under offer at asking price and I was kept up to date by Emma all the way through.
The whole team have been excellent and I would definitely use them again. Could not have chosen a better agent.